Saffat Hossain is a dedicated professional, deeply passionate about forging meaningful relationships. With a focus on connecting employers with exceptional talent and guiding candidates throughout their career journeys, Saffat excels in creating and delivering experiences that surpass client expectations. Her approach to client service is rooted in critical thinking and problem-solving, where she delves into understanding the underlying challenges, motivations, and drivers. This enables her to offer tailored solutions that benefit both candidates and employers alike. The question, “Have I provided you with the best service and experience?” is Saffat's driving force, reflecting her commitment to excellence in every interaction.

With close to a decade of experience in Client Services within the Telecommunications and Software sectors, Saffat has now broadened her expertise across ICT. Her professional journey is underpinned by a Bachelor of Arts in Anthropology and Gender Studies from the University of Sydney and a certification in Customer Experience from Academy Xi. Beyond her professional endeavours, Saffat is dedicated to self-improvement and has a keen interest in customer experience, process improvement, and coaching.

Outside of her professional life, Saffat is deeply engaged in activities that enrich her personal and intellectual growth. She enjoys yoga, reading, writing, and exploring the fields of social studies and psychology. Saffat’s multifaceted interests and continuous pursuit of knowledge enhance her ability to connect with clients and candidates on a profound level, making her an invaluable asset to any team or project.